How to Redeem a Promo:
- Once a customer activates a promo at your location, ask the customer to Mark as Redeemed.
- The customer will be prompted to Slide to Confirm.
- Once the customer has confirmed their redemption, they’ll be able to verify the redemption by the Blue checkmark on their redemption page.
- This promotion will now show up in the customer’s MyHownd Wallet and they will not be able to use it again.
Reasons to Redeem a Promo:
- Redeeming prevents the reuse of the same Promo code multiple times.
- It also gives you the ability to view an accurate report of the performance of your Promos.
Here is Another Way to Redeem a Promo:
- Select Redeem Promos in the upper right-hand corner of your Hownd dashboard.
- You can search for the customer’s Promo by entering their name, email, phone number, or confirmation code. Find the correct Promo and select Redeem.
- If there is a value, enter the amount the coupon is redeemable for and select Submit.
- You may click Unredeem if you accidentally Redeem the wrong Promo.
Note: To give your employees access to Redeem Promos, right-click the Redeem Promos button and click Copy Link Address. Bookmark this address for future use. If this link ever stops working, simply right-click the Redeem Promos button and repeat the process.