Privacy Policy

Effective Date: 12/9/2024

Last Updated: 12/9/2024

Introduction

This Privacy Policy (“Policy”) explains how Hownd, Inc. (“Hownd,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you access or use our websites (www.hownd.com, www.myhownd.com, www.kidsskatefree.com), mobile applications, social networking pages, and any related online or offline services we own or control (collectively, the “Services”).

By accessing or using our Services, you agree to this Policy and our Terms of Service. If you do not agree with our practices, please do not use the Services or provide your personal information (“Personal Data”).

We may update this Policy from time to time. Material changes will be communicated through the Services or other means. Please review this Policy periodically for the most current information.

Information We Collect

We collect information directly from you, automatically through your interaction with our Services, and from third parties. This may include:

1. Personal Data You Provide

• Account Information: Name, email address, phone number, postal address, and payment information.
• Communications: Information provided through customer support inquiries, feedback, or surveys.
• Activity Information: Information provided when registering for events, promotions, or newsletters.

2. Automatically Collected Information

• Device and Usage Data: IP address, browser type, device identifiers, operating system, and access times.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, pixels, and similar technologies to analyze usage and improve the user experience. For more information, see our Cookie Policy.

3. Data from Third Parties

• Social Media Platforms: Data shared through your social media profiles if you log in via social networks or interact with us on those platforms.
• Advertising and Analytics Providers: Aggregated or inferred demographic and interest data.

How We Use Your Information

We use your information to:

• Provide, operate, and improve the Services.
• Process transactions and send confirmations.
• Respond to inquiries, requests, and customer service needs.
• Send marketing communications (with your consent where required).
• Personalize content, features, and advertisements.
• Enforce our terms and comply with legal obligations.
• Detect, investigate, and prevent fraudulent or unauthorized activities.

Sharing Your Information

We do not sell your Personal Data. We may share your information in the following ways:

1. Service Providers

We engage third-party vendors to perform business-related functions, such as payment processing, analytics, advertising, and email communications. These service providers only receive the information necessary to perform their services.

2. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred to the successor organization.

3. Legal Compliance and Protection

We may disclose your information if required to:

• Comply with applicable laws, regulations, or legal processes.
• Protect the rights, safety, or property of our users, employees, or the public.

4. Aggregated or De-Identified Information

We may share anonymized or aggregated data that does not identify you for analytics, research, or marketing purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

1. Access, Update, and Delete

You can request access to, correction of, or deletion of your Personal Data by contacting us at support@hownd.com.

2. Opt-Out of Marketing Communications

You can unsubscribe from promotional emails by following the instructions in the email. You may still receive transactional or service-related messages.

3. Cookie Preferences

You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

4. Data Portability and Restriction

Where applicable, you may request a copy of your data in a machine-readable format or restrict how we process your Personal Data.

5. Do Not Track (DNT) Requests

We currently do not respond to DNT browser signals.

6. California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents may request information about:

• The categories of data collected and shared.
• The specific pieces of data collected about them.
• The right to opt out of the “sale” of personal information (as defined under CCPA).

For CCPA requests, email us at support@hownd.com.

7. EU/UK Residents (GDPR)

If you are located in the EU/UK, you have rights under the General Data Protection Regulation (GDPR), including:

• The right to withdraw consent.
• The right to object to processing.
• The right to lodge a complaint with a data protection authority.

For GDPR inquiries, contact support@hownd.com.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security measure is 100% foolproof. Use caution when sharing information online.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect Personal Data from children. If you believe we have collected information from a child, contact us at support@hownd.com.

External Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Review their privacy policies before providing Personal Data.

Changes to This Policy

We may update this Policy to reflect changes in our practices or applicable laws. Material changes will be communicated via email or a notice on our Services. Please review this Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

• Email: support@hownd.com
• Mail: Hownd, Inc., [Insert Company Address]